gN
gail N

1 reviews | Active since Mar 2019

23 Mar 2025, 12:58

VODACOM

I recently reported VODACOM'S inability to sort out my email problem.... An email address with VODACOM that I have used for 25 yrs or more.... I CANNOT SEND MAILS AT ALL.. MESSAGE RECEIVED SAYS "RELAY PROBLEM WITH CONNECTION.. SMPT!!!!! ALL VODACOM HAE DONE is 2 phone calls.. Walked me thru the settings.. Found no errors & said it wud b ESCALATED... WELL THE ESCALATION RESULTED IN AN SMS SAYING THAT MY CASE IS NOW CLOSED!!!! 😑😑😑😑😑😑😑😑😭😭😭😭😭😑😑😑😑😑😑Sick & tired of VODACOM... FED UP CUSTOMER... TIME TO REPORT TO THE SENIORS SITTING ON THEIR THRONES!!!!

0
Replies (1)
Vodacom
Vodacom's reply23 Mar 2025, 13:18
Official
 Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team