gN
gail N
1 reviews | Active since Mar 2019
23 Mar 2025, 12:58
VODACOM
I recently reported VODACOM'S inability to sort out my email problem.... An email address with VODACOM that I have used for 25 yrs or more.... I CANNOT SEND MAILS AT ALL.. MESSAGE RECEIVED SAYS "RELAY PROBLEM WITH CONNECTION.. SMPT!!!!! ALL VODACOM HAE DONE is 2 phone calls.. Walked me thru the settings.. Found no errors & said it wud b ESCALATED... WELL THE ESCALATION RESULTED IN AN SMS SAYING THAT MY CASE IS NOW CLOSED!!!! π‘π‘π‘π‘π‘π‘π‘π‘ππππππ‘π‘π‘π‘π‘π‘Sick & tired of VODACOM... FED UP CUSTOMER... TIME TO REPORT TO THE SENIORS SITTING ON THEIR THRONES!!!!
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Replies (1)Vodacom's replyOfficial
23 Mar 2025, 13:18 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Mar 2025, 13:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
