AN
André Nolte
1 reviews | Active since Dec 2019
24 Dec 2019, 12:00
Vodacom 800MB data for no reason.
This morning I suddenly recieved a message stating that I have recieved a 800mb data bundle; which I had no part in ordering at all. On contacting the call centre I wait for an hour and still can not talk to a call centre agent. Leaving my matter unresolved.
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Vodacom's replyOfficial
25 Dec 2019, 10:35 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Dec 2019, 10:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team