NO
Nico O

1 reviews | Active since Jan 2021

21 Jan 2021, 16:30

vodacom

We have a couple of phones with vodacom. As we use phones quite often we are on the red package. When upgrading a year ago the sales people recommended lg8 thin q. We took 3 and just have trouble with them. At this stage we have one in for repairs and another that just went dead for no reason. The helpful people at vodacom George just says says bad luck book it in and the it will be repaired whenever the have spares. It can be weeks, We keep one spare phone and now with the ******* they vodacom sold us the phones break more than one at a time. You pay your account whether you use it or not and according to the vodacom gent at George they dont have loan phones and they dont need customers because vodacom has thousands of customers. No wonder Mtn is rated the best.

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Replies (1)
Vodacom
Vodacom's reply22 Jan 2021, 06:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team