ASB
Anne-Marie Snyman Barendse
1 reviews | Active since Jan 2021
03 Sept 2021, 13:33
Vodacom
I have cancelled two of my cellphone contracts on the first of August 2021 after my 2 years expired, it is not being cancelled yet and it is the 3 of September 2021, I'd phone there cancellation department every day for the last week ,every time the consultant promise me they will look in to it, today they call me and offer me upgrade on the same numbers that was sepposed to be cancelled
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Vodacom's replyOfficial
03 Sept 2021, 13:54Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Sept 2021, 13:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team