MR
Michael R
1 reviews | Active since May 2010
01 Nov 2023, 14:19
VODACOM *****
Promises was made for an upgrade and I should have been paying less. Now I am paying more and the devices that was delivered is not the devices promised. I immediately cancelled 2 weeks back and every time the operator makes a note on the system and when i phone the next day, then there is no note!!!!! *****!!!!!!!! They already invoiced me also although I cancelled the upgrade. Every time the operators are full off excuses. STAY AWAY FROM VODACOM!!!!!!!!!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
02 Nov 2023, 07:45Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Nov 2023, 07:45
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
