MR
Michael R

1 reviews | Active since May 2010

01 Nov 2023, 14:19

VODACOM *****

Promises was made for an upgrade and I should have been paying less. Now I am paying more and the devices that was delivered is not the devices promised. I immediately cancelled 2 weeks back and every time the operator makes a note on the system and when i phone the next day, then there is no note!!!!! *****!!!!!!!! They already invoiced me also although I cancelled the upgrade. Every time the operators are full off excuses. STAY AWAY FROM VODACOM!!!!!!!!!

0
Replies (1)
Vodacom
Vodacom's reply02 Nov 2023, 07:45
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team