VODACOM *****

I am a victim of ***** again with vodacom. In 2019 someone opened accounts with my details, ***** was reported with vodacom, my ID was also flagged with Transunion. I am paying transunion every month so my Identity is protected but yet again 2023 August I am de*****ed again by the same service provider. I went to report it at vodacom and the consultant advised that they can see my ID is flagged. I do not understand why didn't vodacom see this when they opened a contract again for this culprit. It really is sad because had I not seen my account debited I would still be victimised. Can vodacom get back to me on this.