NK
Naledi K

1 reviews | Active since Dec 2024

27 Dec 2024, 19:24

Vodacom ****

After a more than 20 years of a vodacom loyal customer, now I am treated like a new comer to vodacom . Firstly I got the message that my *** number is suspended for what reason I don't know, then I decided to go to rustenburg mall vodacom shop to buy a new sim card, I bought it with R20 and they failed to Rica ot properly the number they've given to me of *** was only calling but not receiving calls, I went back to the store and explained the matter and I was told to pay R150 for them to fix it ..

I said to them that won't happen and I rather go to the street to buy the sim card and I did axactly that. The street sim card is working properly..

I went to vodacom shop trusting that they won't disappoint me but wow I now know that vodacom is a ****

And I am spreading the message to others that they must avoid vodacom at all cost cos they are ****mers

0
Replies (1)
Vodacom
Vodacom's reply30 Dec 2024, 07:43
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team