AB
Andile B

1 reviews | Active since Jan 2026

14 Jan 2026, 09:20

Vodacom ****

Please must watch the data usage because Vodacom is ****ming customers. In some days data depletes so fast. When you call them, they always come with the excuse of background app updates. I have been using my phone for the past 4 years with same setting and yesterday I lost 7GB in 2 hours using exactly the same app I have been using for the past 4 years. They suggest that I go to Vodacom store to reset my phone which I did 4 years ago when this happened. Now I am referred back there. I buy lots of data every month because I use it for business and it end up expiring in many occasions. But the last 2 months have been hell. I hope they are not trying to recover money paid to Mr. "Call me back" investor.

The lady helping me could not even explain why, instead she dropped the call and never called back, so professional I guess.

If they can **** someone like me who is learned, how must more our senior citizens who are not as savvy with technology.

Shame on you Vodacom

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Replies (1)
AB
Andile B's update14 Jan 2026, 12:23
Reviewer Update
To Vodacom,

Thank you for your prompt response.

I really appreciate it from the bottom of my heart. It shows that you do not take your customers for granted. You have just restored my confidence in you.

Regards
Andile