OM
Olivia M

1 reviews | Active since May 2020

16 Aug 2020, 11:05

Vodacom

Have u ever spend 11gb in a week, and u not being given the correct information about your data, that is Vodacom for u. I only use 2 apps on my phone, when calling in am told about other apps that am not using at all, so so if am spending such data in a week, clearly am gonna spend R1000 a month for data, they even close my case without even calling me and telling me what the issue is, am really tired of Vodacom it’s a nonsense network really

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Replies (2)
Vodacom
Vodacom's reply16 Aug 2020, 12:35
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team  
OM
Olivia M's update25 Aug 2020, 12:29
Reviewer Update
Vodacom is ****ing me off really, still have not gotten a call sense they promised to call me back, and today am over charged with a billing