DS
Darryl S
1 reviews | Active since Oct 2019
21 Oct 2019, 14:40
Vodacom
Vodacom have become completely impossible to deal with. I have been with the company since the inception of cell phones and i have 5 contracts. I have been **** to in order to get me to upgrade, i have charges on my account that the accounts dept say "it is just so" and can not justify i called them constantly and emailed the retention's department. I have had no response from them at all. So very disappointing and will be moving all my contracts soonest.
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Replies (1)Vodacom's replyOfficial
22 Oct 2019, 08:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Oct 2019, 08:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
