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Larry L
1 reviews | Active since Mar 2018
06 Jan 2025, 09:24
Vodacom
Have had no wi-fi service since 27 December 2024. Reported on 27 December 2024 and made numerous follow-ups but still no service. I'm paying for a service I don't have and spending money on data. Is Vodacom going to re-imburse me for my additional expenses and my monthly subscription. Would not recommend Vodacom.
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Replies (2)
Vodacom's replyOfficial
06 Jan 2025, 10:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply06 Jan 2025, 10:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
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Larry L's updateReviewer Update
07 Jan 2025, 10:00Still have not been contacted by a consultant. Guess it's time to change my internet service provider as Vodacom is useless.
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Larry L's update07 Jan 2025, 10:00
Reviewer Update
Still have not been contacted by a consultant. Guess it's time to change my internet service provider as Vodacom is useless.