NM
NICOLE M
1 reviews | Active since Jul 2023
17 Jul 2023, 12:22
Vodacom *****
I had a ***** account taken out in my name. I have been trying to sort it out for 3 months. No one answers the phone or emails. No one can help me and they debited my account for 6 months!!!! I am very unhappy, it is disgusting.
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Vodacom's replyOfficial
17 Jul 2023, 13:53Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply17 Jul 2023, 13:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team