SM
SiphoSethu M
1 reviews | Active since Feb 2022
10 Feb 2022, 10:56
Vodacom
I have a Problem with Vodacom, I took a contract sim-card deal with them on November of which the sim card is operational on the router. In the past two months I have been encountering extra costs of PURCHASED CONTENT of which I didn't subscribe for. I called in last month about these extra charges and we resolved the issue with the assintant , Now again this month they chipped in new subscriptions of which I have no knowledge of and funny part they deduct these subscription funds but they denie forming part with them.
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Replies (1)Vodacom's replyOfficial
10 Feb 2022, 11:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Feb 2022, 11:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
