MS
Mark S

1 reviews | Active since Feb 2016

22 Mar 2016, 15:03

Vodacom

POSTED THIS COUPLE OF WEEKS AGO AND GUESS WHAT - STILL NOT RESOLVED AND NO ONE CONTACTED ME. IT IS EASY FOR COMPANIES TO RESPOND TO HELLOPETER BUT TO ACTUALLY FIX THE PROBLEM IS A DIFFERENT MATTER ALL TOGETHER - UTTERLY USELESS COMPANY. HA HA HA HA<br> <br> I paid a contract in full that was in arrears. I have been trying for almost a year now to get this off my name at the legal department. Every time I speak to customer collections they say the account is settled and that an email is being sent to legal to remove the note on my id number. This process has now happenned 5 times and when I go to a Vodacom store to get a contract it is declined due to this issue. Hello peter is also a waste of time as I reported it previosuly and was told it was fixed. Guess what, it is still not fixed. Vodacom is run by a bunch of ******s!!!! <br> <br> SUPPLIER'S RESPONSE Vodacom Time and Date 08:00:16 | Fri 4 Mar 16 <br> Hello Marksummers1969,<br> <br> We apologise for the service that you received and the inconvenience caused in this regard.<br> <br> The matter will be escalated and a consultant will be in contact to assist with resolution.<br> <br> Kind regards<br> Vodacom Consumer Website Team

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Replies (1)
Vodacom
Vodacom's reply23 Mar 2016, 14:30
Official
Hello Marksummers1969,

We would like to apologise for any inconvenience caused.

We will be in contact with you in order to address this matter.

Kind regards
Consumer Website Team

Best regards,