TN
Themba N

1 reviews | Active since Mar 2026

02 Mar 2026, 12:03

Vodacom

I app**** for a phone last year from Vodacom and when they delivered the phone, they delivered the wrong phone which I than ask them to come take it back which they did come take it back so I haven’t used the phone, they are still debiting money from my account even though I cancelled my contact with them. I always have to reverse money they debit which is now messing up my credit score. Vodacom should better because this is honestly a ****.

0
Replies (1)
Vodacom
Vodacom's reply02 Mar 2026, 13:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team