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HB
HD B

1 reviews | Active since Oct 2019

04 Oct 2019, 07:38

VODACOM

On 01/10/2019 i bought a ALL 4 YOU package from vodacom. I had R236 and 33MB data on my fone. After the purchase i only had R36 left and received no data for day using just night data and the 40min. They then send Video play. I did not ask for it. I dont use video play, i just want my data and money back.

0
Replies (3)
Vodacom
Vodacom's reply04 Oct 2019, 09:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
HB
HD B's update04 Oct 2019, 09:35
Reviewer Update
Thank you will be waiting

Vodacom
Vodacom's reply22 Oct 2019, 09:57
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team