CP
Candy P
1 reviews | Active since Nov 2024
22 Nov 2024, 13:56
Vodacom
Vodacom, where’s is my upgrade. I am still awaiting confirmation and delivery. Your consultants lack good customer service and don’t listen properly. I have had no follow ups from Vodacom whatsoever instead I have to spend time phoning asking for a status update. I will definitely look at a more efficient service provider
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Replies (2)
Vodacom's replyOfficial
22 Nov 2024, 14:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Nov 2024, 14:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
CP
Candy P's updateReviewer Update
22 Nov 2024, 14:12In due course what a joke. Automated response that is supposed to do what for me right now.
CP
Candy P's update22 Nov 2024, 14:12
Reviewer Update
In due course what a joke. Automated response that is supposed to do what for me right now.