NM
Noks M
1 reviews | Active since Feb 2025
01 Feb 2025, 10:24
Vodacom *****
Vodacom ***** process is useless. Someone opened *****ulently a contract in my name. I am not even a costumer. They have been billing for 3 months even after I reported it. They just sent a number of text until the last one said the case was closed. But here I am now with a close to 3000k bill. Never mind that none of my funds have be returned to me. I guess the next step is lodge a complaint to consumer protection.
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Replies (1)Vodacom's replyOfficial
01 Feb 2025, 11:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply01 Feb 2025, 11:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
