Vodacom

Vodacom is very poor and bad...my mother's cellphone number was swim swapped without her knowledge...yesterday I called them and the put me through to various assistants for almost an hour...after them I was talking to this lady and I explained to her what happened...and she said my mother's number was a contract number and I told her no...she insisted that it is a contract number...we argued about ...instead of her looking at our problem ..no..she is concern about it being a contract number...she then asked that was it active ..I don't know how those people are trained there but how can I call and report about a number that is not in used...am not crazy....my mother's number is very active ...and she recharges now and again...so for the consultant to argue with me about that ...it shows how big of a ***** vodacom is...worse part she said my mother's number hasn't been active for the past 3 months...that's a Hugh ****en lie...****!..