eH
evert H

1 reviews | Active since Oct 2013

03 Feb 2015, 14:43

vodacom 7 months no service

For the past 7 months the struggle is real with vodacom not caring about its customers. We pay alot of money for service we dont recieve. They have poor support and even worst feedback for when stuff will get done. I am deciding to pay the monthly amount i owe them to my lawyer instead until the problem is fixed then they can get the money back. If they cut the service there will be hell to pay. I am not strugling anymore and i want this problem sorted out before the end of the week.

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Replies (1)
Vodacom
Vodacom's reply03 Feb 2015, 15:12
Official
Hello evertvh,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team