YP
Yvonne P
1 reviews | Active since Aug 2020
03 Aug 2020, 15:51
Vodacom
I have a U Choose Flexi contract and have just discovered that my airtime disappears after two months as they no longer roll over more than that. As far as I am concerned that is MY money they are *****ing, yes *****ing because that is what it boils down to. Have just sent an e-mail to ICASA and hoping that they can sort this out. As far as I am aware this practice is ******* and am tempted to lay a charge of theft against them.
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Vodacom's replyOfficial
03 Aug 2020, 16:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Aug 2020, 16:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team