SF
Stephen F
1 reviews | Active since Dec 2020
08 Nov 2024, 14:00
********** Vodacom
The most impersonal debacle of a Company. Cannot send an email instruction and have to go to a vodacom shop to cancel a subscription. When you ask to speak to the manager, the call centre agent cuts you off.
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Vodacom's replyOfficial
08 Nov 2024, 14:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Nov 2024, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team