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mmaphohla M

1 reviews | Active since Aug 2017

08 Aug 2017, 09:45

VODACOM

<p>Vodacom are *****s i have upgraded my contract on the 26 JUL TO UCHOOSE R200 PAYING R349.00 is being 2 months , i m being charged R896.00 AND VODACOM THEY ARE FAILING TO EXPLAIN WHATS ARE THE CHARGES FOR , I M BEING CHARGED LAPTON INSUARENCE AND LAPTOP RENTAL WHICH I DONT HAVE THOSE DEVICES, I HAD A VODACON CONTRACT OVER 3 YEARS AND THE SERVICE IS VERY POOR AND THEY DONT CARE</p>

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Replies (2)
Vodacom
Vodacom's reply08 Aug 2017, 11:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply15 Aug 2017, 14:55
Official


Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team

Best regards,