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Emelda D
1 reviews | Active since Jan 2021
15 Feb 2021, 08:49
Vodacom
After the last time Vodacom contacted me, I'm back to where I started. Again my account is more than what it's supposed to be. I've asked that they cancel the data bundle but it seems there is still a R125 added to my account? Someone needs to call me back urgently to explain this before the payment goes through.
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Vodacom's replyOfficial
15 Feb 2021, 10:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Feb 2021, 10:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team