JB
Joyce B

1 reviews | Active since Jun 2017

07 Jul 2017, 11:40

Vodacom

<p>I asked vodacom to send me a letter stating that I am not on credit and that I am not owing them anything, so that I have proof of what they are saying regarding my closed down account due to me paying the remaining balance when I ported to cell c. I would like proof of what they are saying regarding my account and them blacklisting me as to when I need 2 apply for a study loan for my daughter I don't have a problem with vodacom. Still I haven't received any confirmation regarding that, as nothing seems to be resolved. </p>

0
Replies (1)
Vodacom
Vodacom's reply07 Jul 2017, 12:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,