Vodacom
<p>My telephone bill was extremely high I phoned Vodacom on the 19th May and the lady told me that I am subscribed to a few content services which I was not aware of I told her to cancell the content services.I got sms's confirming that the content services were cancelled and this month it appeared on my.invoice again. Vidacom needs to go back on all my invoices and refund my miney as I never subscribed to the content services that I think is *****ing from me. </p>
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Replies (2)
Vodacom's replyOfficial
01 Jul 2017, 10:31Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Jul 2017, 10:31
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
06 Jul 2017, 12:36Good Day
Kindly note that feedback has been emailed to you.
Regards
Dc
Best regards,
Vodacom's reply06 Jul 2017, 12:36
Official
Good Day
Kindly note that feedback has been emailed to you.
Regards
Dc
Best regards,