1 reviews | Active since Jun 2017
Vodacom!!!!!!
<p>I requested the total balance of all 4 of my contracts due to retrenchment last year in Jan, the consultant gave me the amount of R14 000 in total, I made the payment of R14 000 just to have them deduct money from my account again today. I went in to get to the bottom of this and they told me the consultant miscalculated, they also have no trace of who the consultant was that helped me, so they still expect me to pay for the rest of the duration of my contract</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day
Kindly note that feedback has been emailed to you.
Regards
Dominic
Best regards,
Good Day
Kindly note that feedback has been emailed to you.
Regards
Dominic
Best regards,
Vodacom once again deducted money from my account, I went and reversed the payment and now keep getting phonecalls to pay the outstanding amount or be disconnected from the network. Once I am sure everything has been sorted and the contract has officially been cancelled I am changing networks
Vodacom once again deducted money from my account, I went and reversed the payment and now keep getting phonecalls to pay the outstanding amount or be disconnected from the network. Once I am sure everything has been sorted and the contract has officially been cancelled I am changing networks