1 reviews | Active since Jun 2017
Vodacom!!
<p>For the last 4 months, my Vodacom Bill has been double and more! I've got this account for 10 years and it was NEVER more than R1000.00. Now the amounts start at R1700?! The girl in store checked my data usage and I don't even use all the package gives?!? Stuff like Voda Life has been added, without my permission or signature?! The limit is that they take the money from me with a debitorder and now I have to FIGHT to get my own money back - what kind of business is that?! A consultant phoned on Friday and was very rude - he eventually put the phone down in my ear...... Service?!! You must be joking.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Heidi Ungerer,
I do apologise for the late response and bad service received.
I've responded to you via SMS with feedback.
Regards,
UW
Best regards,
Dear Heidi Ungerer,
I do apologise for the late response and bad service received.
I've responded to you via SMS with feedback.
Regards,
UW
Best regards,