1 reviews | Active since Sept 2011
Vodacom
<p>I have a contract with Vodacom. I down graded on the 1st of April, because I can not afford the amount I paid on the contract I had then. I understood that by the end of May my payment would still be the same. On the 1st of June they unfortunately deducte too much money. I phoned on the 2nd of June, was promised that I will be refunded in 7 days. NOT HAPPENED!!! Phone again and got a reference number this time. In June I only have a surname of the consultant: Ain B My referene this time was ********** ********** 9 and the telephone number involved : ********** 082. I am upset, because now this will take another 7 days - and maybe this will happen again. Maybe theydo this on purpose.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
