AF
Anthony F

1 reviews | Active since May 2018

05 Dec 2019, 09:43

Vodacom

I'm am back here after a week prior to my previous complaint. I was contacted by vodacom to have my issue resolved. I contacted vodacom 3 months ago cancelling accidental insurance. Only to find it's not been cancelled. Every month I contacting them to cancel. The last month I requested to be credited. I have 9 lines with vodacom. I think I need to find a way to move all my lines with numbers to another supplier. DONE with vodacom. Been with them for 20 years.

0
Replies (1)
Vodacom
Vodacom's reply05 Dec 2019, 10:53
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team