CD
Cindy D
1 reviews | Active since Apr 2022
10 Dec 2024, 17:20
Vodacom
I app**** for a simcard contract on 29th of November i haven't received it and the deducted money from my bank yesterday for a simcard i haven't received poor service and you ******. Im still waiting for the simcard
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Replies (2)CD
Cindy D's updateReviewer Update
10 Dec 2024, 17:32How can they deduct money for something they haven't deliver im so angry i dont have data all of this is causing financial problems for me
CD
Cindy D's update10 Dec 2024, 17:32
Reviewer Update
How can they deduct money for something they haven't deliver im so angry i dont have data all of this is causing financial problems for me
Vodacom's replyOfficial
11 Dec 2024, 08:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply11 Dec 2024, 08:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team