1 reviews | Active since Mar 2024
*********** vodacom
If I could rate this business 0 stars, that would be perfect. Vodacom is very quick to send emails of taking matters further when money is owed. But they do not even respond to email? or this whole customer service emails are full? I have set my contracts on a debit order long ago already. Last month VODACOM DID NOT pull off the money on the debit order that I set with THEM. I did not realize only until they sent an email that if my account is not settled they will take further action. Tobi tells me my account is not in arrears but then I get this email. Vodacom is very ***********. Very quick to respond when money is owed to them. But not very quick when the mistake is from their side. Cannot wait until my contracts are done being paid so I can move to another service provider.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
