Vodacom

To say that I'm dissapointed with Vodacom is an understatement. I've been a vodacom customer for more than 20 years and will gladly be changing networks soon. I took out insurance with my device and now that I need to claim, vodacom will not approve the claim on a technicality. I've only ever used Vodacom sim cards in my phone but because the exact sim was not in the exact phone they're refusing to approve my claim. An yeah I can't prove it but the sales person at the time assisted me with inserting a different sim in my new device.