QS
Quinton S
1 reviews | Active since Mar 2021
29 Dec 2023, 10:25
Vodacom
Vodacom has been deducting R3 of my airtime for data chargers for months now even though the data is turned off on my phone and I've been using my home Wi-fi. I can't get a hold of anyone to reverse these charges as I keep getting transferred from 1 person to the next
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Vodacom's replyOfficial
29 Dec 2023, 14:00Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Dec 2023, 14:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team