1 reviews | Active since Jul 2014
Vodacom..60 days more valuable than 6+ years
<p>Good day</p> <p> </p> <p>i have had a Vodacom account for more than 6 years, never had any isssues. My account is now for the 1st time in arrears , due to change of jobs. The account is days in arrrears, and Vodacom refuses to make any arrangement that i can keep. i am completely dependant on my phone for my new work, if I don't have a phone I can't work, which means I won't be earning a salary. They can check the last up to 10 years, never skipped as much as a payment, but now my phone is blocked/barrred. I can understand if the account were like 3 months in arrears or if I wasn't willing to make any arrangement, but they have just been acting like money hungry vultures and their call centre agents not even willing to assist. </p> <p>Funniest is, exacty a week ago my phone was soft blocked. They ignored the voluntary limit I had on my phone of R150,00, and my account was standing on R480,00. </p> <p>Marlon Petersen</p> <p>***</p>
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to help with your query.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to help with your query.
Regards,
Vodacom Consumer Website Team
