Vodacom 5g Useless Network

Item: Vodacom
Rating: 1
Author: Jacques H

Please stay away. I canceled my previous service provider to move to Vodacom 5G with speed of 100. Biggest mistake ever. I have never experienced buffering on this level before. If you phone customer care they just say there is no problem on their side. Useless service provider and terrible network even in town close to Vodacom 5g towers.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

13 Aug 2025, 06:12

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom's reply13 Aug 2025, 06:12

Official

Best regards,

Vodacom's replyOfficial

15 Aug 2025, 12:23

Dear Jacques, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion on 2025-08-13 at 11:41:13 regarding the router. We have sent this to the Advanced Data Team who in turn has been in touch with you.

It was discussed that you will visit a Vodashop to have the router tested. Regards Vodacom Consumer Website Team

Best regards,

Vodacom's reply15 Aug 2025, 12:23

Official

Best regards,

Vodacom 5g Useless Network

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