CF
Cathy F

1 reviews | Active since May 2021

13 Sept 2021, 15:14

vodacom

Well, Vodacom has gone completely quiet. That's most probably what they do with all their problems, when they do not sort them out. They have many people working for them, but what do they actually do? When are you going to sort out my problem. ie allowing the transfer of my phone into my name from my husband's name and getting my papers back from Vodacom shop in Nicolway, where I saw piles of papers in a heap even a Will. Surely with the new laws this is not allowed. These are private papers of salaries etc. Stop phoning my husband to get a new contract as the contract (if ever sorted out) will be for me.

0
Replies (1)
Vodacom
Vodacom's reply13 Sept 2021, 15:55
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team