*** vodacom

Item: Vodacom
Rating: 1
Author: Frederick S

😒 this is the worst company to deal with, they ***** from there customers. They partially credit your account for downtime of your rooter( technical problem) and double invoice you for months if you don't check. there personnel(customer care) are the worst... lazy, *********** and just arrogant. their acc manager tried to help but gave up the fight as well. I WILL strongly recommend not doing buss with them at all. NO WONDER THERE CEO JUST PACKED UP AND LEFT.

Helpful (0)

Replies (3)

Vodacom's replyOfficial

11 Jan 2024, 09:57

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply11 Jan 2024, 09:57

Official

Frederick S's updateReviewer Update

11 Jan 2024, 10:01

Thanks for trying...but I will be surprised

Frederick S's update11 Jan 2024, 10:01

Reviewer Update

Thanks for trying...but I will be surprised

Vodacom's replyOfficial

11 Jan 2024, 11:48

Vodacom's reply11 Jan 2024, 11:48

Official