1 reviews | Active since Nov 2016

27 Sept 2023, 08:15

Vodacom

I complained about Vodacom’s bad service previously and while they stated that they would respond to my query, they have not. All they have done in the past month is to get 9 different people to call me who have all refused to send me an email confirming that since I cancelled the contract, thst no further deductions would be made off my account! Vodacom your service SUCKS!!!!

0
Replies (1)
Vodacom
Vodacom's reply27 Sept 2023, 10:00
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team