1 reviews | Active since Jan 2015
Vodacom
Vodacom is pathetic. There is something wrong with my line - can't receive calls, can't make calls. My customers can't reach me, and all they can say is "reset your phone"," take your sim card out and wait 15min". " It will be fixed in 24 hours". It's been 72 hours now and nobody at Vodacom know what is going on. Apparently they migrated me to a new "system" and now everything is GONE!!!!??? The customer call centre ladies try to help, but then they don't have access to this and that and will have to ask the "back office" and "someone" is looking at this. Give it 24hrs. . . . . . . Now Vodacom is going to reply - someone will contact you to correct this!!!!! HOW WILL YOU CONTACT ME IF MY PHONE IS NOT WORKING!!!!!!! Went into a Vodacom shop, they can't even see any info on the system. I want to cancel my contract but they can't even do this. In the mean time I'm loosing business because my clients can't reach me. This is unacceptable!!!
