FD
Ferdinand D
1 reviews | Active since Jun 2023
14 Jan 2026, 11:11
Vodacom *************
I wrote a review on Vodacom here and received on 11 January a message indicating that a Vodacom consultant will reach out to me. I am still waiting. I did receive messages about the upgraded phone that is on the way - but the details regarding the contract that was not finalised and incorrect is 'up in the air'. I am blown away by Vodacom's incompetence.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
14 Jan 2026, 12:54Dear Customer,
Thank you for making us aware of your complaint.Kindly be advised that a consultant will make contact with you in due course to assist with your query.***Please note*** Beware of phishing ****s.Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
Thank you for making us aware of your complaint.Kindly be advised that a consultant will make contact with you in due course to assist with your query.***Please note*** Beware of phishing ****s.Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
Vodacom's reply14 Jan 2026, 12:54
Official
Dear Customer,
Thank you for making us aware of your complaint.Kindly be advised that a consultant will make contact with you in due course to assist with your query.***Please note*** Beware of phishing ****s.Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
Thank you for making us aware of your complaint.Kindly be advised that a consultant will make contact with you in due course to assist with your query.***Please note*** Beware of phishing ****s.Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team