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Pietman-Bernadette Grobler
1 reviews | Active since May 2021
18 May 2021, 13:37
Vodacom
Call center Changed my red premium package to the smallest topup package giving me false info and advise.
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Replies (2)
Vodacom's replyOfficial
18 May 2021, 13:41Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 May 2021, 13:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Pietman-Bernadette Grobler's updateReviewer Update
21 May 2021, 09:18Hi. Still awaiting feedback after you phoned me. Problem has not been resolved.
PG
Pietman-Bernadette Grobler's update21 May 2021, 09:18
Reviewer Update
Hi. Still awaiting feedback after you phoned me. Problem has not been resolved.