LL
Louise L
1 reviews | Active since Oct 2020
06 Oct 2020, 08:54
Vodacom
I had a contract with Vodacom for 2 years. My contract ended last year December. All was paid up and my phone was changed to prepaid. I did phone Vodacom a month before my contract ended to cancel the contract. Now after 9 months I received a call from people who tells me that I have been handed over by Vodacom. Never did I receive a phone call or email from Vodacom that I owe them money. I keep asking this people that I need proof but they keep phoning me every single day amd still doesn't send a thing
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Replies (1)Vodacom's replyOfficial
06 Oct 2020, 09:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Oct 2020, 09:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
