Vodacom

Hi My name is Thato Nathaniel Maduna,i have been with Vodacom now for 4years and everything was going very well with them. In December 2022 i upgraded to iphone 14 plus and now in June i added apple series 8 gps + cellular and i have been struggling to activate cellular on my apple watch. I went to vodacom shop and repairs in Mimosa mall and i couldnt get help i needed from them to activate cellular on my apple watch,and i was told there would not be a ****ection fee of R98 and Vodacom one number has been activated on my account for R25 per month but i still cant use the option on my apple watch,then went to preller vodacom 4u and they also logged a query with vodacom and i am still waiting..this is so frustrating as i bought the watch thinking it would bring me joy but now its been saying waiting for Vodacom to activate 4 days now..i dont know if i am being helped by people who dont have knowledge on vodacom one number or apple series watches.