Vodacom 54 emails, 6 months and still zero

Item: Vodacom
Rating: 1
Author: Geoff H

I now see the problem. The staff are not taught to think, but to reply parrot-fashion. I have sent full information 54 times and NO_ONE has answered the first query - they simply answer the last one - hopeless

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Replies (1)

Vodacom's replyOfficial

26 Jan 2026, 14:37

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply26 Jan 2026, 14:37

Official