JM
Julia M
1 reviews | Active since Oct 2012
31 Mar 2015, 13:27
Vodacom
I signed a R199/month for 24 month contract and Vodacom has informed me that the tariff is being increased (although I still have 13 months left on the contract). Vodacom has falsely advertised this deal and the contract doesn't state anything about increase. What is the point of signing a binding contract? Customers should've been informed and given the option to cancel. Consumer Protection will also be contacted as I find this practice highly *********.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
31 Mar 2015, 14:55Hello julzmeyer,
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply31 Mar 2015, 14:55
Official
Hello julzmeyer,
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Your concerns have been noted.
We will contact you shortly regarding this matter.
Regards,
Vodacom Consumer Website Team
Best regards,
