JM
Julia M

1 reviews | Active since Oct 2012

31 Mar 2015, 13:27

Vodacom

I signed a R199/month for 24 month contract and Vodacom has informed me that the tariff is being increased (although I still have 13 months left on the contract). Vodacom has falsely advertised this deal and the contract doesn't state anything about increase. What is the point of signing a binding contract? Customers should've been informed and given the option to cancel. Consumer Protection will also be contacted as I find this practice highly *********.

0
Replies (1)
Vodacom
Vodacom's reply31 Mar 2015, 14:55
Official
Hello julzmeyer,

Your concerns have been noted.

We will contact you shortly regarding this matter.

Regards,

Vodacom Consumer Website Team

Best regards,