Vodacom

I have app**** for vodacom fibre in last year.Took them about 3 months to install from vumatel but they are not the issue Vodacom fibre is the issue.After the line was installed i had to battle with vodacom to install the router at home.Fought for the router for about a month and after threatening to cancel my contract with vodacom fibre they assisted.So for the time that i had battled with vodacom fibre i was given a ****le to use in the meantime.When the router was installed the ****le was deactivated or so i was told.So for 5 month i have been paying the fibre of X amount with no hassles or issues.Now comes February and my statement says my account is due by almost R1000 more.I phone vodacom fibre and im told that im being charged for the usage of the ****le which i HAVE NOT even thought about since my fibre was sorted out.Point being I am sick and tired of this vodacom service and pretty much 100% convinced that i want to move my fibre to someone more helpful.I asked for proof where i asked for the ****le to be activated again but nothing.