AC
Adila C
1 reviews | Active since Jul 2019
27 Nov 2023, 10:47
***** vodacom
Vodacom upgraded my contract without my knowledge. They kept calling my 13 year old and they processed it without my consent as the account holder. Please cancel this upgrade as it was not the package i wanted to cancel. I will not be paying for the new contract done on *****ulent ways. I have not even received no communication regarding a upgrade that was processed.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
27 Nov 2023, 12:06 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Nov 2023, 12:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team