GO
Georgia O

1 reviews | Active since Jan 2015

10 May 2018, 17:54

Vodacom 50% price hike on Smart S contracts

Smart S price increase - ****************. I received a SMS from Vodacom informing me that I will be receiving 100 mb more per month for R100 per month more. So my account goes up with 50%. I took a contract out for R199 per month for 2 years and that is what I want. If Vodacom wants to change my contract halfway through the term, I think they should at least have the decency to give me the option to cancel my contract or to carry on with it.

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Replies (2)
Vodacom
Vodacom's reply10 May 2018, 20:28
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply11 May 2018, 10:40
Official

Good Day

Kindly note that your enquiry has now been completed.

Regards

Dominic