1 reviews | Active since Mar 2009
Vodacom 5-Star piece of **** Company
The Worse piece of **** Company in S.A No joke, no exaggeration
i re-iterate slowly : No Exa-ge-rra-tion !!!
Problem : i paid what i owed the last week Wednesday on my number *** and till today, they have not reconnected my line, as simple as this.
my last email to them : Jesus Christ !! You people are a Real Joke, right ??? Not that I'm begging. I'm done Begging asking to reconnect my *** This is to show the Lawyers that will be calling me End of the Month that today is 9 days and Vodacom doesn't give a damn about reconnecting my *** after they've been asking me Stupid questions which I've already answered. 9 days today after i paid R1,075 that I owed and my line is still not reconnected !!!!!!!!!! You think I will be stupid enough to keep on paying end of August, end of September till February 2027 and still having my line disconnected. Allyreza Wareshally
comms between myself and Vodacom : ==========================
Dear Allyreza Wareshally
Kindly advise if *** is a sponsored number and confirm the Vodacom account number.
Once we have confirmed this, we will be happy to assist with your query.
Regards,
Vodacom Consumer Website Team
-----Original Message----- From: Ally Reza Sent: Fri Aug 08 2025 13:20:43 GMT+0200 (South Africa Standard Time) To: ECC CLO Subject: Re: EC-21MG-1DYWSY
You don't often get email from ***. Learn why this is important This email is from outside the organization. Please verify the sender before you click links and open attachments. If you think this is phishing, submit it using the Report button Hi,
For the Love of God !!!! now it's gone worse :
Now I'm getting an error that says : Not Registered on Network.
Now it's gone worse...
and I still cannot make calls or Receive calls.
On Fri, Aug 8, 2025 at 10:41?AM ECC CLO > wrote: Dear Allyreza Wareshally
Kindly provide us with a brief description of the query and the number in question.
Also note, Protection of your account against ***** is critical to us so before we continue, we need to verify that you have permission to request information on this account by asking you a few security questions:
Contract:
- I.D.Number - Bank Name and Account Type - Debit Order Date
Once we have confirmed this, we will be happy to assist with your query.
Regards,
Vodacom Consumer Website Team
Ally Reza <***> Aug 12, 2025, 9:42 AM (2 days ago) to ECC, me, bcc: Reza
Today is 7 days that my number is not working, 7 days !!!
The number belongs to me, is on MY name Wareshally Allyreza I.D *** The Company i work for pays R850 or so for the past many/many years...
During the past many years of ......15 years or so, it has happened twice that my debit order didnot go on-time ans I went to Vodacom Shop and within the same day or the following day, my line was opened automatically.
What has changed ??? Things in Life, and in Business is supposed to get better, right ? Why is it like this now ? Jesus Christ !!!
When people don't pay, you guys ***** and moan and now that i paid my portion last week Wednesday, why, why, why and why so many illogical Questions.
Vodacom account number is : KI017919
Ok, me tell you what and I'm being very/very serious.
This is the last email I'm sending.
Like I said :
I paid my portion and it's now a week I'm with no Service. If my line is not reconnected by end of today, it's ok, you can leave it disconnected for the next 100 years. CANCEL the number. But then....End of the month, next month and till the next 16 months, I will not pay my R1,099.98 that i need to pay every month because what is the point of me HAVING paid my portion and the line *** is still suspended ???
This is NOW on record from this email and if this goes to Court/Clams/the Attorneys : I will show and tell them that THERE WAS A PROBLEM with my Bank account debit order and that I went to Vodacom Shop to Settle/pay what I owed (as i have the receipt) paid on 06th August 2025 at 16:35:37 and because YOU guys are giving me the uphill, so what's the point of Paying any longer ?
I'm serious and I'm not joking.... If it's not opened by end of today, I will STOP completely from paying my R1,099.98 and it will be like Vodacom is telling me : We will not open your line, so there is no need any longer to pay us your R1,099.98 anymore. As simple as this !!!! because I'm sick and tired of BEGGING and BEGGING to open my line when as at this date : today 12-August-2025, I don't owe nothing on this Account (till Technically and Legally) End of August-2025.
Reza ***
Ally Reza 11:09 AM (5 minutes ago) to ECC, bcc: Reza
Jesus Christ !!
You people are a Real Joke, right ???
Not that I'm begging. I'm done Begging asking to reconnect my ***
This is to show the Lawyers that will be calling me End of the Month that today is 9 days and Vodacom doesn't give a damn about reconnecting my *** after they've been asking me Stupid questions which I've already answered.
9 days today after i paid R1,075 that I owed and my line is still not reconnected !!!!!!!!!!
You think I will be stupid enough to keep on paying end of August, end of September till February 2027 and still having my line disconnected.
Allyreza Wareshally
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
